Return policy
Vedic Kitchen offers its customers an easy return policy, wherein you can raise a return request of a product within a period of 5 days of receipt of its delivery. In case you have received a defective product, we request you to raise a return/ exchange request of the said product within a period of 5 days from the date of receipt of its delivery. The steps to be followed for raising a return/ exchange request of a product are as follows:
Step 1: Contact our team via email (support@vedicagrotech.com) within a period of 5 days from the date of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product, clearly showing the batch number and the invoice for our reference.
Step 3: We will pick up the products within a period 4 – 7 business days of receiving your request. Once we receive the products back, we will initiate the refund process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.